1. The 30-Day Guarantee
Every program — from White to Black Belt — comes with the same 30-day money-back guarantee. Enroll, look around, take the early lessons for a spin. If you decide it isn’t the right fit and you’ve completed less than 25% of the course, you get a full refund.
Why the 25% mark? The guarantee exists so you can try a program honestly, not finish one for free. A quarter of the course is a generous test drive.
2. How to Request a Refund
Email support@averoninstitute.org from the address on your order — or just include your order email in the message — and tell us which program you purchased. That’s the whole process. No forms, no phone calls, no exit interviews.
3. Processing Time
We’ll confirm your refund by email, usually within one business day. The money goes back to your original payment method and typically appears within 5–10 business days, depending on your bank.
4. What the Guarantee Doesn’t Cover
Once you’ve taken your certification exam, the purchase is no longer refundable — at that point the program has done its job, whatever the result, and your free retake is still there if you need it.
The same goes for completed courses: if you’ve finished the course, or gone past the 25% mark, the purchase isn’t eligible for a refund. If something genuinely went wrong along the way, though, we still want to hear about it — see below.
5. Questions?
Unusual situation? Duplicate charge? Bought the wrong belt and want to switch? Email support@averoninstitute.org or reach us through the contact page and we’ll sort it out. We’d rather be fair than technically correct.